Alltaken

Terms

Terms of Use

Draft · last revised 13 September 2026 · effective date to be set at publication

Draft. The operating company is still being incorporated, so the operator, the minimum age, the warranty disclaimer, the liability limit, the governing law and the dispute-resolution process are marked as pending rather than invented. These terms will be completed and reviewed by counsel before publication.

1. Interpretation and definitions

Words with capital letters have the meanings below, whether they appear in the singular or the plural.

  • Application means the Alltaken app for iPhone, including all of its features, content and updates.
  • Website means alltaken.app and its pages, including the beta waitlist.
  • Service means the Application, the Website, the accounts, sync, scanning, reminder and AI features, and any related software and content, taken together.
  • Operator, we or us means the company that operates the Service. It is still being incorporated; its legal name, country and contact details will be stated here before publication.
  • User Content means everything you enter or submit through the Service: your routines, doses, logs, notes, wellness entries, label photos, questions and shared catalogue submissions.
  • Device means an iPhone or other Apple device on which the Application runs.
  • You means the person using the Service.

2. Agreement to terms

By installing or using the Application, visiting the Website or joining the beta waitlist, you agree to these Terms of Use and to our Privacy Policy, which forms part of them. If you do not agree, do not use the Service. The Application is also licensed to you under Apple’s Licensed Application End User License Agreement.

3. Eligibility and age requirements

You must be able to enter into these terms and use the Service lawfully where you live. The minimum age for using Alltaken, whether younger users may use it with a parent’s or guardian’s consent and supervision, and what happens to accounts that do not meet the requirement, will be stated here before publication.

4. Health, medication and safety disclaimers

  • Alltaken is a tracking and general-wellness tool. It is not a medical device, it does not provide medical advice, and it does not diagnose, treat, cure or prevent any condition.
  • Do not start, stop or change a medication or supplement, or its dose, based on the Application’s scans, reminders, insights, summaries or AI responses. Ask a doctor or pharmacist about what you take. For urgent medical concerns, seek appropriate medical help.
  • Scan results and AI output are estimates that can be inaccurate or incomplete. Scan results are shown for your review and are saved only when you confirm them; you are responsible for checking product details and for entering your own amounts. AI answers are generated from your own recorded information and general knowledge and can be wrong; treat them as prompts for a conversation with a professional, not as instructions.
  • Reminders depend on your Device’s settings and can be delayed or missed. Do not rely on them alone for anything critical.
  • To the extent permitted by law, we are not liable for decisions you make in reliance on information shown by the Service.

5. User content and licence grant

Your User Content belongs to you. You confirm that you have the right to submit it and that it does not infringe anyone else’s rights or break any law.

So that the Service can work for you, you give us a limited, non-exclusive, worldwide licence to store, sync, process, analyse and display your User Content, including sending scans and questions to our AI processing providers when you have turned AI features on, solely to provide, secure and improve the Service for you as described in the Privacy Policy. This licence ends when you delete the content or your account, except for copies held in routine backups for the period stated in the Privacy Policy. We do not claim any right to use your User Content to train AI models.

If you submit a product to the shared catalogue, you additionally give us a non-exclusive, worldwide, royalty-free licence to review, edit for accuracy, reproduce and show the product identification details and label photos you submit to other users of the Service, for as long as the catalogue entry exists. Your routine, doses, logs and wellness entries are never part of a submission.

6. Prohibited uses

Use the Service lawfully and only for its intended purpose. You must not:

  • attempt to access another person’s account or records, or use another person’s sign-in details;
  • record another person’s medication or health information without their permission, or upload a photo of another person without their consent;
  • submit content that is unlawful, harmful, misleading or infringing, or knowingly submit false product details to the shared catalogue;
  • interfere with, overload, probe or bypass the security of the Application, the Website or the waitlist, or submit automated or bulk requests to them;
  • copy, modify, decompile, reverse engineer, resell or create derivative works from any part of the Service, or use automated tools to extract its content, except where the law expressly allows it;
  • use the Service to build a competing product, or in any way that breaks a law that applies to you.

7. Subscription, billing and in-app purchases

  • The released Application requires an active subscription purchased through the App Store. Prices, billing periods and any introductory offer are shown in the Application and on the App Store before you buy.
  • Purchases are processed by Apple and are subject to Apple’s purchase terms. We do not receive or store your payment details.
  • Subscriptions renew automatically until you cancel them in your Apple account at apps.apple.com/account/subscriptions. Cancelling stops the next renewal; access continues to the end of the current period. Apple’s cut-off for cancelling before a renewal applies.
  • Refunds are handled by Apple under its policies; we cannot issue App Store refunds ourselves.
  • Deleting the Application, deleting your account, or joining or leaving the beta waitlist does not by itself cancel a subscription. Restoring a purchase re-links your subscription to your Device; it does not restore your records.

8. Third-party services

Parts of the Service depend on other companies, each under its own terms, which we do not control and are not responsible for:

  • Apple distributes the Application, processes subscriptions, provides Sign in with Apple and TestFlight, and hosts Apple Health on your Device. Alltaken reads from Apple Health only with your permission and never writes to it.
  • Google provides Sign in with Google where it is offered.
  • AI processing providers process scans and questions only when you have turned AI features on.
  • Hosting and security providers store your account and serve the Website and the waitlist on our behalf.

The Privacy Policy explains what each category of provider receives. Links to third-party websites are provided for convenience; we make no promises about them.

9. Intellectual property

The Application, the Website, the Alltaken name and logo, and all software, designs, text and other content of the Service other than your User Content belong to the Operator or its licensors and are protected by intellectual property laws. The Application is licensed to you, not sold, for personal, non-commercial use on Apple devices you own or control, under these terms and Apple’s standard licence. No other rights are granted, and nothing in these terms lets you use the Alltaken name or logo.

10. Termination

You can stop using the Service at any time. Deleting your account in the Application (Profile › Delete my account and data) removes your account and its data on our servers and on that Device; it does not cancel an App Store subscription. We may suspend or close an account that breaks these terms or where the law requires it. When your access ends, your rights under these terms end, except for the sections that by their nature continue, such as sections 4, 9, 11, 12 and 14 to 16.

11. Disclaimer of warranties

The Service is provided as it is and as available, without any promise that it will be uninterrupted, error-free or that the information it shows, including scan results, summaries and AI responses, is accurate or complete. The full disclaimer of express and implied warranties, and the statutory rights it cannot exclude in your country, will be stated here by counsel before publication.

12. Limitation of liability

The limits on the Operator’s liability, including any cap and the exclusion of indirect or consequential losses, depend on the operating company and the countries where Alltaken is offered. They will be stated here before publication, together with the liabilities that cannot be limited under applicable law. Nothing in these terms is intended to exclude liability that the law does not allow to be excluded.

14. Governing law

The law that governs these terms, and the courts that have jurisdiction, depend on the operating company and will be stated here before publication. Where you are a consumer, the mandatory protections of the law of the country where you live continue to apply.

15. Dispute resolution

If you have a problem with the Service, contact us first at support@alltaken.app and we will try to resolve it with you. The process for disputes that cannot be resolved informally, including whether arbitration applies and how it works, will be stated here before publication and reviewed by counsel.

16. Severability and waiver

If any part of these terms is held invalid or unenforceable, the rest continues to apply, and the invalid part is replaced by a valid provision that comes closest to its intent. If we do not enforce a right or provision, that is not a waiver of it.

17. Changes to these terms

We may update these terms as the Service changes. The published terms will show their revision date, and we will give reasonable notice of material changes where the law requires it. Continuing to use the Service after a change takes effect means you accept the updated terms.

18. Contact information

For support or questions about these terms, email support@alltaken.app. See also Support, the FAQ, the Privacy Policy and the Washington Health Data Privacy Policy, which applies where Washington law covers your health information. Questions about the beta waitlist go to support@alltaken.app.